Privacy Policy

Last updated: August 2026

This Privacy Policy explains how Shyam Auto ("we", "us", "our") collects, uses, and protects your information when you use our website or place an order with us.

Information we collect

• Contact details you provide — name, phone number, email, and delivery address
• Order and payment details (payment processing is handled securely; we do not store card details)
• Basic usage data such as pages visited, to help us improve the site

How we use your information

• To process and deliver your orders
• To send order updates, delivery status, and support communication
• To respond to queries and improve our products and service

Sharing of information

We share your details only with delivery partners and payment providers as needed to fulfil your order. We do not sell your personal information to third parties.

Payment security

Online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card, UPI, or net-banking credentials on our servers.

Your choices

You can request access to, correction of, or deletion of your personal data by contacting us at the details on our Contact page.